Frequently Asked Questions
What are grillz?
Grillz are decorative covers made of precious metals like gold or silver, worn over the teeth for aesthetic purposes.
How do I take care of my grillz?
Proper maintenance is essential to keep your grillz looking their best. We recommend removing them before eating, drinking, or sleeping. Clean your grillz regularly with a soft-bristle brush and mild soap to remove any buildup or debris.
Are grillz safe to wear?
Yes, they are safe to wear, however it is essential to consult a dentist before purchasing.
Will my grillz fit perfectly?
Starting from accurate impressions, we guarantee that the grillz will fit the mold perfectly. However, we cannot ensure they will fit with the same precision directly in the mouth. In 90% of cases, with well-made impressions, the grillz fit perfectly. Remember: poor impressions = poor grillz. There is a small chance that, even with perfect impressions, the grillz may not adhere completely. In that case, we will provide free dental adhesive: a minimal amount is enough to fix them securely and safely.
Are grillz removable?
Yes, of course. Grillz are removable aesthetic accessories: they are not permanently fixed to the teeth and can be taken off at any time. They must be removed for eating, sleeping, and cleaning both the grillz and your teeth, to maintain proper oral hygiene and preserve their durability.
Do you ship internationally?
No, for now only shipping within Italy is available, but we are working to make international shipping available.
Do you offer refunds or exchanges?
As these are personalized and individual products, we cannot offer refunds.
How can I contact customer support?
If you have questions, concerns, or feedback, our customer support team is here to help. You can reach us by email at info@grillzbyibra.com, through our website's contact form, or via Instagram. We typically respond to inquiries within 24 hours during our business hours.